Principal Care Management
Principal Care Management (PCM) provides intensive care coordination for Medicare beneficiaries with a single high-risk chronic condition expected to last at least three months. Designed for patients with advanced heart failure, COPD requiring oxygen, uncontrolled diabetes with complications, or cancer treatment, PCM delivers the 30+ minutes of monthly care coordination these complex patients require with comprehensive time tracking and documentation.
Key benefits
Medicare PCM billing (99424-99427)
Single-condition focus
30+ minute time tracking
Intensive care coordination
Crisis prevention protocols
Specialty integration
Essential capabilities
The main features included in this program.
Principal Care Management
Comprehensive care for patients with single high-risk complex conditions requiring intensive management.
Learn more →EMR Integration
FHIR and HL7 integration with existing EMR/EHR systems for seamless data exchange.
Learn more →Time Tracking & Compliance
Automated time tracking for Medicaid services ensuring accurate documentation for reimbursement.
Web-Based Platform
Cloud-based RPM software accessible from any device, designed specifically for home care workflows.
Provider Reporting
Comprehensive provider dashboards and performance reports for quality improvement and billing optimization.
All features (16)
The complete list of capabilities included in this program.
Care Team Collaboration
Shared notes, time tracking, and task automation for seamless care coordination.
Learn more →EMR Integration
FHIR and HL7 integration with existing EMR/EHR systems for seamless data exchange.
Learn more →Time Tracking & Compliance
Automated time tracking for Medicaid services ensuring accurate documentation for reimbursement.
Web-Based Platform
Cloud-based RPM software accessible from any device, designed specifically for home care workflows.
Audit-Ready Documentation
Comprehensive reporting and documentation that meets TMHP audit requirements for Medicaid billing.
Smart Multilingual Messaging
AI-powered multilingual communication that automatically translates messages to reach diverse patient populations.
HIPAA Secure Platform
Enterprise-grade security with full HIPAA compliance, end-to-end encryption, and regular security audits.
Patient Onboarding
Streamlined enrollment process with guided setup, device pairing assistance, and patient education materials.
Digital Consent Forms
Paperless consent management with electronic signatures, secure storage, and automated compliance tracking.
Medication Tracking & Reconciliation
Comprehensive medication management with adherence tracking, interaction alerts, and automated reconciliation.
Mobile Access
Full-featured mobile apps for iOS and Android enabling care teams to monitor and respond from anywhere.
Multi-Language Support
Support for 20+ languages including Spanish, Vietnamese, and other common patient languages.
Data Export Tools
Export patient data, billing reports, and compliance documentation in multiple formats (PDF, CSV, Excel).
Provider Reporting
Comprehensive provider dashboards and performance reports for quality improvement and billing optimization.
Redundancy
Cloud-based infrastructure with automatic backups and 99.9% uptime guarantee for reliable 24/7 access.
Principal Care Management
Comprehensive care for patients with single high-risk complex conditions requiring intensive management.
Learn more →How you get paid
Built for these providers
Cardiology Practices
Pulmonology Practices
Oncology Practices
Complex Care Teams
Hospital-Based Practices